Questions about your medicine
Medical Information can help locate Avallon medicine documents and answer general product questions. Personal treatment decisions remain with your healthcare professional.
Patient guidance →Medical information.
Contact Avallon with a question about a medicine in its portfolio or to request current medicine documents.
Before you contact us
Have the medicine details and your question ready.
Check the medicine name, strength and dosage form on the label or packaging. Healthcare professionals should also have their profession, organisation and preferred response method available.
Patients should speak with their doctor or pharmacist about personal treatment. Avallon cannot diagnose, prescribe or direct a change to treatment.
Call Medical Information: 1800 930 999 ↗Scientific and medical enquiries
Contact the team for appropriately governed information relating to an Avallon medicine. Responses support, but do not replace, independent clinical judgement.
Professional resources →Information that needs another pathway
Product quality or medicine-safety information shared during an enquiry may need to be directed to the relevant specialist team for appropriate assessment and follow-up.