Patients & carers

Information for patients and carers.

Understand Consumer Medicine Information, prepare questions for your healthcare professional and find the right support pathway.

A pharmacist selecting medicine from organised pharmacy shelves
A pharmacist discussing medicine information with a patient
Understanding CMI

Start with the Consumer Medicine Information.

Consumer Medicine Information, commonly called CMI, helps patients and carers understand important information about a medicine.

Find Consumer Medicine Information

CMI may explain

  • What the medicine is used for
  • How and when it should be taken
  • Who should not use it
  • Precautions and interactions
  • Possible side effects
  • Storage and disposal
  • Where to obtain further information

Before taking a medicine, tell your doctor or pharmacist about

  • Other prescription and non-prescription medicines
  • Vitamins, supplements or herbal products
  • Known allergies
  • Existing medical conditions
  • Pregnancy, possible pregnancy or breastfeeding
  • Previous reactions to medicines
Use the CMI with professional advice

CMI supports, but does not replace, the directions on the medicine label or advice from your doctor or pharmacist. Do not change how you take a medicine unless your healthcare professional tells you to.

01

Follow directions

Always follow the directions given by your healthcare professional and printed on the medicine label.

03

Report a concern

Possible side effects and product quality concerns have dedicated reporting pathways.

Safety reporting →
Urgent guidance

If you or another person may have taken too much medicine, contact the Poisons Information Centre on 13 11 26, call 000, or attend the nearest emergency department. This website does not provide medical advice.